Re:tune × Wayside
Software Engineer (Applied AI)
Embedded on the Wayside product team through Re:tune — building AI payroll and HR agents for PEOs and automating complex enterprise workflows.
- Owned product KPIs and cross-cutting initiatives driving 3× ARR growth ($500K → $1.5M) in 8 months.
- Designed and developed an agentic chatbot that navigates user documents and HRIS systems; built AI agents and workflows for leave management.
- Increased AI draft utilization by 2× using HDBSCAN clustering on customer emails to identify recurring questions and onboard missing documents.
- Led Freshdesk and SharePoint integrations for AI-generated Outlook drafts; migrated the customer-facing portal from Retool to React.
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